The range is approximately 15-20m depending on the environment and the range of your router. Take your phone to where you want to install your bird box; if it receives at least two ‘bars’ of WiFi from your router, then this should be enough signal for the WiFi camera.

Do some quick checks: Have you left the lens cap or protective lens sticker on on the camera? (We've all done it!) Are all the cable connections firmly plugged in? If these don't resolve the issue, get in touch with support@nestera.eco and we'll have you up and running in no time.

Just follow the simple step-by-step instructions on our Nestera Bird Cam app for iOS and Android smart devices. All our bird box cameras include a set of printed instructions, too - which can also be downloaded from the product page.

Simply tap ‘Share Device’ in the Nestera Bird Cam app settings and select any contact on your phone to send them an invitation. Once they’ve downloaded the Nestera Bird Cam app and created an account, you can then grant them access to your camera.

This probably means not enough natural light is getting into the bird box. When positioning your bird box, try to keep the translucent windows on each side reasonably clear of foliage or other obstructions to ensure enough natural light can enter the nesting chamber. To maximise the chances of birds nesting, we only use natural daylight to illuminate the inside of our bird boxes. A drop in light will trigger the LUX sensor and activate the infrared LEDs which are designed to provide black and white images when it’s dark.

You should aim to have your nest box in place by the end of February or the beginning of March. Garden birds start breeding around mid-February. However, we have known nest boxes put up as late as April to have success.

All our bird boxes are designed following RSPB and BTO recommendations and constructed from thick, durable, responsibly-sourced Western Red Cedar which proves to be extremely hardy against all weather conditions.

There are a number of things to consider when mounting a bird box to maximise your chances of birds nesting in it. A more detailed checklist can be found here, but some of the key things to consider are: Direction – face your nest box between North and East Shelter – avoid prolonged exposure to direct sunlight Access – ensure the birds have a clear flight path to the nest box Height – different species prefer different distances from the ground Fixing – tilt your nest box forward slightly so driving rain can’t penetrate the nest box.

Simply use boiling water to clean out your nest box. We recommend old nests be removed from August onwards (or once you are certain the birds have stopped using the nest box). Most birds' nests harbour fleas and other parasites which can remain in situ to infest young birds that hatch the following year. Boiling water kills any remaining parasites. Always let the box dry out thoroughly before replacing the front or top panels. It's important to never use insecticides or flea powders in your bird box.