Returns & Refunds

We want you to be 100% happy with your Nestera products.

If for any reason you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy.

Just like delivery, Nestera returns are also free. To help us maintain high levels of biosecurity please make sure the coops are returned in a clean condition. We would be grateful if they could be washed inside and out with hot soapy water.

Simply email us at to arrange your return.

Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank statement.